Exquise Next Generation connector VoIP

With the Exquise Next Generation CRM telephony connector, incoming and outgoing calls will generate an action that opens automatically the patient information in the Exquise Next Generation application. The Exquise Next Generation CRM connector is part of the Bubble telephony integration from Red Cactus.

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Description

With the Exquise Next Generation CRM telephony connector, incoming and outgoing calls will generate an action that opens automatically the patient information in the Exquise Next Generation application as soon as the employee’s phone rings or when the call is answered. In addition, you can initiate a call from this software application by using the click-and-call functionality. The Bubble application includes fully integrated click-to-dial functionality that works both locally and web-based.

 

Technical

Connecting Bubble – and thus the Exquise Next Generation CRM – to your telephony system is very straight forward. The procedure is unique to each telephony system but they all have one thing in common, you don’t need to be very technical to do it. Due to the integration method with the software application Exquise Next Generation, the functionality of the Bubble pop-up has been disabled because the patient card is directly displayed in Exquise Next Generation.

Price

Setup price per end customer: €150.00
Setup price per end user: €25.00

Monthly recurring price per end user: €5.00

Note: On the Exquise Next Generation side, a paid license is also required, namely the Telephone Module. The rates shown are the gross sales prices excluding VAT. Send a mail to receive the partner price list.

Bubble can be connected to most telephony systems. Is your telecom provider not listed? No problem, many telecom providers use the same underlying technology, so there is a good chance that we already have a connector for your telephony environment.

Telephone systems

  • Broadsoft
  • Asterisk
  • Avaya
  • VoIPGRID
  • CC4All
  • ClearVox Nexxt
  • Cisco Call Manager
  • Mitel OIG
  • Kwebbl
  • Call2Teams
  • Xelion
  • 3CX
  • Axeos
  • Unify OpenScape Business
  • Yeastar
  • VOIPZeker
  • Tring
  • VoipQ (soon, on the roadmap)
  • Gamma Communications (soon, on the roadmap)
  • Univerge Blue Connect (soon, on the roadmap)
  • FreeSWITCH (soon, on the roadmap)

Click here to go to the knowledge base.

Bubble supports the following operating systems:

  • Windows
  • macOS (beta)

Deviating functionalities

The only functionalitie that differs between the Windows and macOS version is that the macOS version does not support select&call. Of course, the click & call functionality is supported.

Technical specifications

For more information, check out our knowledgde base > software or click here.

 

If a connector already exists, you can request a test account from a Red Cactus partner. The Red Cactus license is free for 30 days with a maximum of 5 users. Ask for any additional conditions at the Red Cactus partner.

It is possible in Bubble to activate multiple CRM- ERP- connectors under the same user at no extra cost. The license prices shown do not depend on the number of connectors you want to activate per user.

Suppose you have linked your CRM- ERP- software as a primary basis, you can choose to activate another connectors as a secondary basis, for example the Google connector. If the caller's details do not exist in your CRM- ERP- software, the details in this example will still be shown from Google's database.

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