With the MicroHis CRM telephony connector, incoming and outgoing calls will generate an action that opens automatically the patient information in the MicroHis application. The MicroHis CRM connector is part of the Bubble telephony integration from Red Cactus.
MicroHis CRM connector VoIP
With the MicroHis CRM telephony connector, a screen notification immediately appears in MicroHis with an incoming and/or outgoing call (see screenshot) with the patiënt data that is known on the basis of the telephone number. If several family members are linked to the same telephone number, it is possible to navigate directly to the correct patient from the overview. The Bubble application is standard equipped with click & call functionality that works both locally and web-based so that you can set up an outgoing call with a simple click on the telephone number in MicroHis.
Connecting Bubble – and thus the MicroHis CRM connector – to your telephony system is very straight forward. The procedure is unique to each telephony system but they all have one thing in common, you don’t need to be very technical to do it.
Setup price per end customer: €150.00
Setup price per end user: €25.00
Monthly recurring price per end user: €5.00
Note: On the MicroHIS – Dedalus side, a paid license is also required, namely a one-time component for implementation and a monthly subscription. Inquire with your HIS supplier. The rates shown are the gross sales prices excluding VAT. Send a mail to receive the partner price list.
Bubble can be connected to most telephony systems. Is your telecom provider not listed? No problem, many telecom providers use the same underlying technology, so there is a good chance that we already have a connector for your telephony environment.
- ClearVox Nexxt
- Cisco Call Manager
- Mitel OIG
- Unify OpenScape Business
- Talk Rex
- KPN EEN
- Vodafone One Net
- T-Mobile Cloud & Clear
- Dean One - Gamma Communications
- Univerge Blue Connect
- Enreach (note, deviating functionalities see knowledgebase)
- Gamma Communications (soon, on the roadmap)
- RingCentral (soon, on the roadmap)
- Dialpad (soon, on the roadmap)
- Enreach UP (soon, on the roadmap)
Click here to go to the knowledge base.
Bubble supports the following operating systems:
The only functionality that differs between the Windows and macOS version is that the macOS version does not support select&call. Of course, the click & call functionality is supported.
For more information, check out our knowledgde base > software or click here.
If a connector already exists, you can request a test account from a Red Cactus partner. The Red Cactus license is free for 30 days with a maximum of 5 users. Ask for any additional conditions at the Red Cactus partner.
It is possible in Bubble to activate multiple CRM- ERP- connectors under the same user at no extra cost. The license prices shown do not depend on the number of connectors you want to activate per user.
Suppose you have linked your CRM- ERP- software as a primary basis, you can choose to activate another connectors as a secondary basis, for example the Google connector. If the caller's details do not exist in your CRM- ERP- software, the details in this example will still be shown from Google's database.